Health Professionals
Alder Hey is one of Europe’s busiest children’s hospitals, providing care for over 270,000 children each year. Alder Hey has a broad range of hospital and community services, including many for direct referral from Primary Care.
We are a designated national centre for head and face surgery and a centre of excellence for heart, cancer, spinal and brain disease. Alder Hey is a designated Major Trauma Centre, and is one of four national Children’s Epilepsy Surgical Centre.
Alder Hey is a leading paediatric research centre. We lead research into children’s medicines, infection, inflammation and oncology. This is made possible by a comprehensive range of paediatric specialist and general clinical services, its expert healthcare professional workforce and its extensive access to a supra-regional population of children and young people. At any time there are over 100 clinical research studies taking place, ranging from observational studies to complex, interventional clinical trials.
Alder Hey in the Park
The new Alder Hey is the only hospital in Europe to be built in a park.
The hospital has 270 beds, including 48 critical care beds for patients in ICU, HDU and Burns. The new integrated operating theatres are digitally enhanced, moving Alder Hey to the forefront of operating theatre technology. The hospital will have cutting edge lifesaving equipment including an intra-operative scanner, a CARTO system, a new BrainLab navigation system and the UK’s first EOS imaging scanner.
Next door to the hospital is a brand new research, innovation and education facility, the Institute in the Park. Confirming the Trust in our position as a global leader in research into children and young people’s health and medicines, this world class facility will facilitate our training of future generations of dedicated and expert clinicians.
Where to find us
The new hospital can be accessed from either the main pedestrian entrance on East Prescot Road or from Eaton Road. The Emergency Department has its own dedicated entrance also on Eaton Road.
The entrance to the multi-story car park is on East Prescot Road and has disabled bays on all floors. The lifts in the car park take people straight into the main atrium entrance. If using satellite navigation the car park post code is L14 5AB.
Taxi ranks are located outside the East Prescot Road entrance, next to the drop off area, and bus stops are at the front of the hospital on East Prescot Road.
The address and phone number of the new hospital remains the same:
Alder Hey Children’s NHS Foundation Trust
Eaton Road, Liverpool
L12 2AP
Telephone 0151 228 4811
Outpatients
A major programme of work has taken place to ensure that all the advantages of the new hospital are realised to create a better experience for patients and a more effective and efficient system for their care. Almost all outpatients will be treated in the new hospital and seen by the same teams, meaning their agreed care plan will be carried forward. Patients will receive details about the new hospital in a leaflet sent with their appointment letter. A small number of outpatient appointments will continue on the old site; their appointment letters will make this clear. Community and Peripheral clinics will continue as normal.
There is an electronic system for patients to check in for their pre-booked appointments simply by scanning their barcoded appointment letter at a kiosk. These are found at the main entrance to the hospital atrium on East Prescott Road and at the entry point from the multi-story car park.
Screens in the atrium advise patients of when and where to proceed for their appointments. Children and young people who have conditions that make it unsuitable to wait in public areas will be directed straight up to their specific clinic. The system is suitable for non-English speaking patients and visually impaired users.
The Trust experiences a large number of DNA’s and non-responders (for Partial Booking) and GP’s are asked to encourage families to confirm and attend their appointments within the timelines given by Alder Hey.
Pathology services
Critical Care Unit
Our new 48 bedded Critical Care Facility provides paediatric intensive care, high dependency and burns care. The unit has 29 single rooms which will enable more effective isolation facilities for the prevention of infection.
The delivery of high quality critical care is supported by the latest technology and equipment along with other patient and family benefits such as parent lounges with overnight stay facilities, garden views and lots of natural light.
Inpatients and day case appointments
The new hospital and its state of the art facilities and equipment have provided the opportunity to expand services with better access to health, well-being and specialist rehabilitation. It is also more streamlined with many specialties merging onto larger wards that are better designed to benefit our patient’s needs. The day case theatres will benefit by being serviced via a dedicated day case ward which will increase patient flow.
Distraction and entertainment systems, as well as specially designed play areas, are in place in the new hospital. Designed to improve patient’s experience, these will help reduce anxiety and boredom during treatment. Patient’s appointment letters will give them the details and information they need for their stay in the new hospital.
